[1] Aiman, Z. J., Norfadzlia, M. Y., & Tole, S. (2016). Arduino based paperless queue management system. Telkomnika, 14(3), 839-845. https://doi.org/10.12928/TELKOMNIKA.v14i3.3114

[2] Chetan, S., & Indira, J. (2020). Virtual Queueing System using Cloud Computing. International Research Journal of Engineering and Technology, 7(5), 695-698. https://www.irjet.net/archives/V7/i5/IRJET-V7I5137.pdf

[3] Haghani, M., Ejtemai, O., Sarvi, M., Sobhani, A., Burd, M., & Aghabayk, K. (2014). Random utility models of pedestrian crowd exit selection based on SP-off-RP experiments. Transportation Research Procedia, 2, 524-532. https://doi.org/10.1016/j.trpro.2014.09.070

[4] Hu, X., Barnes, S., & Golden, B. (2018). Applying queueing theory to the study of emergency department operations: a survey and a discussion of comparable simulation studies. International Transactions in Operational Research, 25(1), 7-49. https://doi.org/10.1111/itor.12400

[5] Igwe, A., Onwumere, J. U. J., & Egbo, O. P. (2014). Efficient Queue Management in Supermarkets: A Case Study of Makurdi Town, Nigeria. European Journal of Business and Management, 39(6), https://core.ac.uk/download/pdf/234626158.pdf

[6] Karthik, A. (2016). Effective Queue Management System in a Supermarket. researchgate. http://surl.li/tqrge

[7] Kelly, F., & Yudovina, E. (2015). A Markov model of a limit order book: thresholds, recurrence and trading strategies. (Version 4). Quantitative Finance. https://arxiv.org/abs/1504.00579

[8] Kritchanchai, D., & Hoeur, S. (2018). Simulation modeling for facility allocation of outpatient department. International Journal of Healthcare Management, 11(3), 193-201. https://doi.org/10.1080/20479700.2017.1359920

[9] Li, D., Miwa, T., Morikawa, T., & Liu, P. (2016). Incorporating observed and unobserved heterogeneity in route choice analysis with sampled choice sets. Transportation Research Part C: Emerging Technologies, 67, 31-46. https://doi.org/10.1016/j.trc.2016.02.002

[10] Nityangini, J., & Pravin, B. (2017). Analysis and Application of Queuing Theory in Supermarket. International Journal of Innovative Research in Science, Engineering and Technology, 6(9). http://surl.li/tqrli